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REFUND POLICY
Returns & Refunds
We accept return requests within 14 days of delivery, provided the item:
- Is unused and unworn
- Is in its original condition and packaging
Non-Returnable Items
- Used or worn items
- Items damaged due to misuse
- Items returned after 14 days
Refund Process
- Approved refunds are processed back to the original payment method.
- Shipping fees are non-refundable.
- Refund processing times may vary depending on your payment provider.
Exchanges
If you received a defective or incorrect item, please contact us and we will assist you with a replacement or exchange.
Contact
For return or refund requests, contact info@boxboxofficial.com with your order number.