REFUND POLICY


Returns & Refunds


We accept return requests within 14 days of delivery, provided the item:

  • Is unused and unworn
  • Is in its original condition and packaging


Non-Returnable Items

  • Used or worn items
  • Items damaged due to misuse
  • Items returned after 14 days

Refund Process

  • Approved refunds are processed back to the original payment method.
  • Shipping fees are non-refundable.
  • Refund processing times may vary depending on your payment provider.

Exchanges

If you received a defective or incorrect item, please contact us and we will assist you with a replacement or exchange.

Contact

For return or refund requests, contact info@boxboxofficial.com with your order number.